My Performance Guarantee

Elaine Pruzon guarantees excellent service, ensuring that your goals come first and are accomplished. Elaine will meet your real estate needs quickly, efficiently, and accurately.

Honesty and integrity are my most important values, and they are among the many reasons my customers come back to me with repeat business. I wouldn't sell anyone a home that I wouldn't sell to my own family!

Buyer Services Guarantee

As a Coldwell Banker Sales Associate, I will perform the following services as part of our representation agreement:

1. Buyer Counseling Session - We will conduct a buyer counseling session to discuss your needs and goals, and to plan the search for your property.

2. Buyer Agency Alternatives - We will discuss agency alternatives for you and the sellers.

3. Buyer Representation Agreement - We will present and explain to you the representation agreement and the special services and benefits it offers.

4. Coldwell Banker Homebuyer Guidebook - We will provide you with a copy of the Homebuyer Guidebook and explain how you can use it as a road map through the home-buying process.

5. Financing Pre-Qualification - We will offer to arrange a pre-qualification or pre-approval appointment with a reputable lender to identify your range of affordability and to increase your negotiating strength.

6. Coldwell Banker Team Search - We will present your property-search criteria to our local Coldwell Banker sales team. Our goal is to present you when possible with properties as they debut or before they appear on the open market.

7. Property Showing - We will show you properties that meet the criteria you have selected.

8. Property Evaluation - We will discuss the positive and negative features of a property that may affect its value and future resale.

9. Property Disclosure - We will review with you all inspection reports and other documents pertaining to the condition of the property and disclose all physical defects of the property that are known to us.

10. Review of Written Seller Disclosure - We will thoroughly review with you the seller's written disclosure statement to enable you to accept or specify the remedy for each fault disclosed. Remedies for any disclosed faults should be addressed in the offer to purchase.

11. Appraisal Contingency - We will explain to you the option of an appraisal contingency.

12. Home Warranty - We will explain to you the option of a home warranty plan to reduce your risk of repair when purchasing a property.

13. Building & Termite Inspections - We will recommend that you obtain professional building and termite inspections.

14. Estimate of Funds Required - We will provide you with a preliminary estimate of closing costs and down payment requirement anticipated in the transaction.

15. Offer Preparation - We will prepare a written offer on the property you choose to purchase, with terms approved by you.

16. Building & Termite Inspection Remedies - We will work with you to request the Seller to remedy the items you specify after your review of the building and termite inspection reports as your Offer to Purchase specifies.

17. Negotiation Strategy - We will prepare a negotiation strategy for the property you have selected, including a written Competitive Market Analysis and advice on the initial price and terms to offer where permitted.

18. Offer Presentation - We will endeavor to present your purchase offer directly to the seller in the presence of the listing associate.

19. Walk-Through - We will accompany you on a thorough walk-through of the property (if one is provided for in the sale contract) before closing, and we will assist you in dealing with any problems discovered during the walk-through.

20. Closing the Sale - We will monitor and inform you of the progress of the purchase agreement, including the satisfaction of all contingencies and conditions during the entire transaction.

21. After-Sale Service - We will contact you after the closing to follow up on remaining details or service needs.

22. Service Satisfaction Survey - We will provide you with a confidential opportunity to give an evaluation of our services.

Should Elaine Pruzon not perform the services as stated above, you are entitled to terminate the representation agreement. Please keep in mind that various state and local regulations and practices may restrict some services.

Working With An Agent >Tell Your Agent Good communication will enable you to get the best service from the real estate agent who is helping you to buy or sell a home. If you have any concerns, make them known not just to your spouse, your mother and your co-workers, but to the person who can do something about it--your agent! Real estate sales are extremely complex transactions which involve negotiating large sums of money and turning over the largest single asset most individuals will ever own. Since the possibilities for misunderstandings are great, professional real estate agents work hard to ensure that the transaction will go smoothly. This requires clear communication between the buyers and the sellers and other agents. Most of the breakdowns in real estate transactions result from vague or inadequate communication prior to the signing of the contract. Express any concerns that you may have and ask about anything you don't understand--the only foolish question is the one that isn't asked! See All Tips In The "Working With An Agent" Category > See Complete Library Of Hundreds Of Tips In 30+ Categories >

Q  What Newport, Rhode Island mansion was built as a birthday present and incorporates 500,000 cubic feet of white marble? A  The Vanderbilt Marble House was constructed by railroad baron William K. Vanderbilt for his wife Alva, who later divorced him, remarried and moved into a mansion down the street. See More Real Estate Trivia >

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